Payments
Payment Methods We Accept
At DecantZone, we are committed to providing a seamless and secure payment process for all of our customers. We understand that everyone has different preferences when it comes to payment, which is why we offer a variety of payment options. All prices on our website are displayed in EUR, but we also accept payments in different currencies. Below is a summary of the payment methods we offer:
1. Bank Transfer
For customers who prefer traditional banking methods, we accept bank transfers in euros within the SEPA zone. Bank transfers are particularly suitable for larger transactions or those who prefer not to use cards.
How to Pay via Bank Transfer:
Select "Bank Transfer" at checkout.
Use the following details to complete your transfer:
IBAN: DE42 1001 8000 0776 2634 24
Bank: FINOM
Account Holder: Vitor Assuncao
Reference: Include your order number in the reference field when making the transfer.
Note: Bank transfers may take a few business days to process, depending on your bank. Your order will be processed and shipped once we receive the payment.
2. Credit and Debit Cards
We strive to make your shopping experience as simple and flexible as possible. That's why we accept payments via both credit and debit cards. Whether you’re using a debit or a credit card, your transaction will be processed quickly, securely, and without any hassle.
3. Digital Wallets
For added convenience, we also accept payments through popular digital wallets like PayPal, Apple Pay, and Google Pay. These options allow you to complete your purchase quickly and securely while offering enhanced protection for your personal information.
4. Alternative Payment Methods
We recognize that each customer has their own preferred way to pay, so we also support a variety of other payment methods, including:
iDeal
Bancontact
eps
Przelewy24
KBC/CBC Payment Button
Belfius Pay Button
Satispay
MB Way
These additional methods provide even more options, ensuring that you can pay however you feel most comfortable.
A Commitment to Security and Convenience
We believe in giving our customers the freedom to choose from a wide array of payment methods, all while ensuring a secure and hassle-free experience. Whether you're paying with a card, a digital wallet, or via a bank transfer, you can rest easy knowing that our advanced encryption technology keeps your personal information safe during every transaction.
Our goal is to provide you with the most convenient, fast, and secure payment options available.
Refunds and Cancellations
In case of a refund, we will process the return via bank transfer to ensure quick processing. The time it takes for the refund to appear in your account will depend on your bank's processing times.
If you have any questions or concerns about refunds, cancellations, or anything related to payments, please don’t hesitate to contact our customer support team. We are here to ensure your shopping experience is smooth and satisfactory.
Thank you for choosing DecantZone!
We’re dedicated to providing you with a secure, convenient, and flexible payment process every time you shop with us.